• Value from the customer's perception.
• Bridges of value and customer approach in the new reality.
• New omnichannel customer relationship models.
• Strategies for building a service-oriented culture.
• Customer experience (CX) in a customer-oriented organization.
Training available in Spanish and with English subtitles.
Course Features
- Lectures 7
- Quizzes 1
- Duration 36 minutes
- Skill level All levels
- Students 23
- Certificate Yes
- Assessments Self
